For example, by making it easier for businesses to respond to customers, separating customer and personal messages, and creating an official presence,” the company wrote.
But WhatsApp was built for people and we want to improve the business experience. “People all around the world use WhatsApp to connect with small businesses they care about - from online clothing companies in India to auto parts stores in Brazil. officially launched #WhatsAppBusiness app tool for small businesses Click To Tweet WhatsApp Business App FeaturesĪccording to a blog published by WhatsApp, the new WhatsApp Bussiness app was specifically built to improve the business experience of people. Here are some of the features of this new messaging tool. The only difference now is that WhatsApp users will know that they are being contacted by a company since a WhatsApp Business app user will be listed as a business account holder. Regular WhatsApp users don’t have to download the app, and can just use their personal accounts to communicate with companies. WhatsApp Bussiness app metrics | WhatsApp | /business/ Aside from that, the app will also allow businesses to review simple metrics like the number of sent messages that have been read by their customers.
The new WhatsApp tool will enable companies to respond to their customers in a timely manner or provide “away” messages to inform patrons that they are busy. For now, the app is free to download in Google Play in selected countries only, including the United States, United Kingdom, Mexico, Indonesia, and Italy. A plan to introduce a tool specifically for small companies was first announced in September last year by the company.
On Friday, WhatsApp officially launched its WhatsApp Business app, a separate application that will allow startups and small businesses to connect with their customers. Instant messaging company WhatsApp just launched its WhatsApp Business app for small businesses.
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